Shipping policy

We deliver directly to your home or office, anywhere in South Africa. The package tracking number and courier will be emailed to you when your order is dispatched. You can track the order directly with the courier, but all details of where and how will be provided to you.

Every effort is made to effect delivery of your order timeously, however unforeseen circumstances may cause delays. Should we be faced with such an occurrence, Arabiana will contact you via email and provide a revised delivery schedule.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment, however, additional delivery charges may apply.

We reserve the right to change these terms at any time and we encourage you to revisit these terms periodically to ensure that you are at all times fully aware of our terms. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms. We may, with or without prior notice, terminate any of the rights granted by these terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.